Privacy Policy

1. Information We Collect

When you submit an inquiry through our contact form or contact us by email, we may collect:

• Your name
• Your email address
• Your company or organization, if provided
• Your inquiry or message
• Other information you voluntarily provide

Our website and service providers may also process technical information such as IP addresses, browser and device information, request details, timestamps, and security verification signals. This information supports website operation, security, and protection against misuse.

2. How We Use Information

Information submitted through our contact form is used to review and respond to inquiries, discuss requested services, and coordinate potential business engagements.

We may also process information when necessary to maintain website security, prevent spam, troubleshoot technical issues, or comply with applicable legal requirements.

We do not use contact-form inquiries for marketing mailing lists, targeted advertising campaigns, or the sale of personal information.

3. Third-Party Services

We use trusted third-party service providers to support the operation of our website and related business communications. These services include website hosting, security, spam prevention, email delivery, and business email communications.

These providers may process information as necessary to deliver their services, maintain security, and support website functionality, subject to applicable agreements and privacy practices.

Website Security Verification

Our contact form uses Cloudflare Turnstile to help prevent automated submissions and abuse. This service may process browser, device, network, and security information to verify legitimate website interactions.

For additional information, see Cloudflare's Turnstile Privacy Addendum.

4. Cookies and Tracking

Our website is not currently configured with optional visitor analytics or advertising tracking pixels.

Website hosting and security services may use technical signals, cookies, or similar technologies where necessary to operate or protect the website.

If we introduce additional analytics or advertising technologies, we will update this policy and provide any notices or consent choices required by applicable law.

5. Information Sharing

We may share information with service providers that support website hosting, security, email delivery, and related business operations.

We may also disclose information when required by law or when reasonably necessary to protect our rights, users, or systems.

We do not sell personal information submitted through our website.

6. Data Retention

Contact inquiries are delivered to and maintained in our business email system. We do not maintain a separate customer database for general website inquiries.

We retain correspondence for as long as reasonably necessary to respond, complete relevant follow-up, or maintain an ongoing business relationship.

Inquiries that do not result in further communication may be deleted when they are no longer needed. Certain information may be retained longer for legitimate business needs or applicable legal obligations.

Deleted correspondence may remain temporarily in provider recovery systems or backups according to their retention practices.

7. Data Security

We use reasonable technical and organizational safeguards to protect information processed through our website, including HTTPS connections and controls intended to reduce unauthorized access and automated abuse.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Your Privacy Choices

Depending on applicable law, you may have rights to request access to, correction of, or deletion of personal information we maintain.

To make a privacy-related request, email us at hello@nexleveltech.com. We may verify your identity before fulfilling certain requests.

9. Children's Privacy

Our website and services are intended for adults aged 18 and older seeking professional or business technology services. We do not direct our website or services to minors under 18 and do not knowingly solicit personal information from them.

10. International Visitors

NexLevel Technologies operates from Massachusetts, United States. Information collected through our website may be processed in the United States or other locations where our service providers operate.

11. External Websites

Our website may contain links to independently operated third-party websites. We are not responsible for the privacy practices of those websites.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes to our website, services, technology, or applicable requirements.

Changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact: